Thursday 18 August 2011

Playing Pavlov: How To Play With People’s Minds To Get Them To Do Things Against Their Will (Okay … Not Really)

Playing Pavlov: How To Play With People’s Minds To Get Them To Do Things Against Their Will (Okay … Not Really)

“Now begins a torrent of words and a trickling of sense.” – Theocritus of Chios

I’m about to show you some alarmingly powerful psychological techniques.

Techniques that can actually persuade people to do things without realizing what’s happening. But before you get the wrong idea, let me give you the background.

First of all, I didn’t discover these techniques on my own.

I first found them detailed, all in one place, in a resource by a guy you should know about. That is, if you haven’t heard of him already. His name is Dr. Robert Cialdini.

Cialdini is neither copywriter nor marketer. He’s a psychologist. He has a graduate degree from Columbia. He’s also the author of the relatively recent marketing classic, Influence: The Psychology of Persuasion.

Cialdini didn’t write this book to help you sell better.

Quite the opposite.

He wrote it because he couldn’t figure out why, over and over again, he was being sold. “I can admit it freely now,” says Cialdini in the book’s forward, “All my life I’ve been a patsy.” He wanted to figure out how it had happened.

Accidental or intentional, marketers became Cialdini’s most receptive audience. Now he tours the speaker circuit as a kind of marketing guru. Go figure.

Of course, we’re with Cialdini on this one key point. Marketing by manipulation really IS the wrong path. It’s a misunderstanding of the tool. Rather, true marketing and honest advertising does what it does for one reason only: to connect customers with the product that can give them what they’ve been looking for.

That said, if advertising is about building these kinds of genuine product-prospect relationships, what’s wrong with speeding that relationship along once in awhile. And that’s what studying the findings in Cialdini’s book is all about.

Here’s my own spin on some of what I found inside.

1. USE THE POWER OF ‘BECAUSE’

In one of the experiments in Cialdini’s book, a Harvard psychologist gives a subject a stack of papers and tells him or her to approach a line cued up at a photocopy machine.

The subject is supposed to say, “Excuse me, I’ve got five pages. May I jump in and use the machine?”

In 60% of the attempts, the line let the subject jump in and make copies.

But when the second line was changed to, “May I jump in and use the machine, because I’m in a rush,” an astounding 94% gave the go ahead!

Why? Because reasons persuade reasonable people. Or so you would assume. But in the experiment, even when the words after “because” were changed, the request still succeeded. Even when the ‘reason’ was no good reason at all!, ” because I need to make some copies.”)

This simply suggests what we’ve said here before. People search for reasons to justify their actions. Even if what you’re providing SOUNDS like a reason but isn’t, it can almost be good enough.

I find myself using ‘because’ in copy a lot more these days, after reading the above. Of course, I try to follow it with true justification, too.

2. CRAFT A MORE CREDIBLE IMAGE

If you’ve seen “Catch Me If You Can,” the movie about the 1950s conman who built a career on projecting the IMAGE of authority (fake uniforms, fake logos, carefully placed lingo) – you know this one already.

In medical circles, they call it the “white coat” or “stethoscope” effect. Cialdini gives more than one example where patients in hospitals ignore doctors who are out of uniform, but listen like school children to lab techs in scrubs or lab coats.

Nobody likes to admit it, but we’re inclined toward ’shortcut’ thinking. Stereotypes. And assumptions.

Hence the power of the uniform.

Even holding a clipboard, in Cialdini’s research, can do the trick.

If someone has the look of authority, it’s often assumed that they ARE an authority. A lot of bamboozling in the history of commerce owes its success to this insight. You are not, of course, out to bamboozle.

But you need to take this into account nonetheless – especially when you compile the credibility of whatever worthy service or product you’re trying to sell. Make sure it looks the part. Or lose the sale.

3. AIM FOR A PUBLIC COMMITMENT

A student comes to your door and asks you to sign a petition – a soap company invites customers to write a “Why I Love Sudsy Soap” essays – your local supermarket gives you an “I Shop At UberMart” bumper sticker, free of charge.

Who would have thought they learned their techniques from the interrogators working for the Communist Chinese? It’s true. Sort of.

During World War II, the Japanese tried to torture confessions out of Allied prisoners. For the most part, it didn’t work.

The Chinese, however, held essay contests.

First, they asked American prisoners to admit to small things, e.g. “The American system isn’t ‘perfect’ is it? Nothing, after all, is perfect.”

Yes, that’s true, the prisoner would have to concede. Then the captors would invite the prisoner to list some of the ways America might not be perfect. Long lists were rewarded with small prizes (rice, cigarettes, etc.)

The captors would invite the prisoner to read the list in a discussion group. And then hold essay contests among the group – again in exchange for small rewards – to see who could make the best essay from the list.

Small concessions. Kid stuff. But not quite.

The concessions seemed painless compared to the torture the prisoners expected. But by the time the hook was in, the captors had the prisoners reading the statements on public radio – standing in defense of the quality of their essays against all other efforts by fellow prisoners. And after the war, back home in the U.S., telling others that maybe communism was a good idea for Asia after all.

How could they, the prisoners, go back on what they’d defended so carefully – and publicly – after all?

The human mind isn’t built for that. And here’s where this bizarre little insight actually applies to LEGITIMATE marketing…

If you’ve got a good product and a happy customer, give them a chance to boast about it:

Gift offers for family and friends. Membership cards. Invitations to send in testimonials. And more. Same principle, but a more noble application.

4. MAKE ROOM FOR A BUYER’S ‘INNER CHOICE’

You don’t have to take my word on all this. Read the research for yourself and you decide. I’m sure you’re going to agree.

Why am I so sure? Well, for one thing, because I’m giving you the opportunity to do so. Almost all of us like to make choices for ourselves rather than have others make our choices for us.

Likewise, if we’re backed into a corner by a choice, even if we accept that decision – we’re less likely to feel good about it or loyal to it later.

Cialdini gives an example of kids in a playroom.

Outright threats not to touch a certain toy (”Don’t play with the robot or you won’t get cookies”) stopped working when the observer stepped out of the room. Because it wasn’t a choice.

It was just a rule and a possible outcome, imposed without reason. Short term, it can get a result. But long term – or when it counts – those results don’t always reproduce.

However, when the reason was given and the responsibility for making the right choice was assigned to the kid (”Playing with the robot is wrong. If you play with the robot, I’ll be very disappointed in you”), a shocking number of children wouldn’t touch the thing.

Even when left alone. What’s more, they would take it on themselves to encourage new kids to make the same decision.

Now, I don’t have kids yet.

So you really SHOULDN’T rely on my prodding. Take a look at the research for yourself and make up your own mind. But once you have, I think you’ll agree that it’s pretty convincing.

That is, for better sales results, craft your offer so it’s the customer who has to make the choice. Rather than you, the seller, trying to ram it down his throat.

5. PINPOINT THE PURPOSE

In the 1960s, dozens of New Yorkers heard a woman’s screams. They leaned out their windows. They listened. They did nothing.

Catherine Genovese was stabbed to death that night. And for years, the story was used as proof that people – especially people in cities – were getting more and more cold-hearted.

New research suggests the problem wasn’t a cold heart, but a confused one.

38 people were interviewed afterward.

They were terrified by the event, during the event, and just after the event. But none of them knew what to do. They felt ‘helpless’ as they tried to figure out what was happening.

But, says Cialdini, in cases where the cry for help is specific and clear, people – even New Yorkers – actually spring to help. He even recommends, if you’re in trouble, to immediately try to lock eyes with someone nearby and target them: “You in the blue suit, I need help!”

In four staged experiments in Florida, a ‘fallen worker’ near power lines was able to coax emergency aid 90% of the time from passers by. Where, if he said nothing, most gawked and looked panicked then hurried past.

It’s not just in requesting help where this applies.

It’s just as true when pitching something positive, like an offer. It’s surprising how often a pitch seems clear, but leaves the prospect not knowing what was offered.

Be clear. Write the offer first. Write to one prospect only and know what you’re selling, as well as what it will do, precisely, for the prospect – even before you begin writing your first word of copy. Just doing that can make a huge difference in your results.

As I said, all the above is my spin on Cialdini’s research.

If you really want to read something fascinating, I suggest you pick up the original book. Of course, don’t let me twist your arm. It’s really up to you. No really.

John Forde
Guest Contributor

———————

Over the last 19 years, John Forde’s direct-response
copy helped generate hundreds of millions of dollars
and has won him several awards, including AWAI’s
“Copywriter of the Year.” John has also mentored dozens
of successful writers and regularly helps lead copy
training programs in Europe and the U.S. You can get
more of his insights on copywriting free from his
website: www.copywritersroundtable.com

A Revived article from THE TOTAL PACKAGE™

Share

If you liked that post, then try these...

Last Chance For Best Resale Rights Package of 2010 by Rezbi on February 20th, 2010
Mike Filsaime sent me an email a few minutes ago saying he'll be pulling his "first time ever" Resale Rights offer down within the next couple of days.

What Medium is The Most Fun? by Rezbi on March 2nd, 2009
.

Find Your Voice by Ted Nicholas on March 6th, 2010
I read a lot.

How to Ensure Your Sales Message Gets Read by Rezbi on November 1st, 2009
No one reads your advert just for the sake of reading it.

The Secret Of Getting The Sale by Rezbi on March 11th, 2010
In May 1998 I went for a job interview with a small computer-engineering firm.


Tuesday 16 August 2011

Free 13-Point Copy Inspection Makes Your Website Sell Like Crazy …

Free 13-Point Copy Inspection Makes Your Website Sell Like Crazy …

“Success is neither magical or mysterious. Success is the natural consequence of consistently applying basic fundamentals.” – Jim Rohn

Dear Web Business Builder,

A veteran pilot would never dream of taking off without going over his or her pre-flight check list. And neither should you before driving traffic to your sales page.

So in today’s issue of Web Marketing Advisor it’s back to basics, and a handy little checklist of copywriting essentials.

I invite you to print this page … grab a cup of what pleases ya … and work your way through the money pages on your most important campaigns …

1 – Is Your Headline Supported On These Four Pillars?

Does it arouse relevant curiosity? Does it make a simple, easily understood, ultra compelling promise? Does it trigger the dominant motivating emotion you’ve identified in your research? Does it imply proof of promise?

Big secret: Your headline is the ad for your web page, NOT necessarily the ad for your product. Give people a reason to read other than to find out whether they may want to buy your product. Promise them great things if they’ll just STOP and consume your web page.

With this in mind, I normally write 25 headlines before I begin the body of the page. Then I’ll pick half a dozen or so that I think will work and test them. The best of the rest, I use as subheads sprinkled throughout the page to propel readership, and draw skimmers and skippers back into the copy as they move down the page.

2 – Does Your Headline Have The Look?

I most often find that headlines work best when they are centered on the page presenting a balanced appearance in terms of the shape they create. Sometimes encasing them in quotation marks can also serve to grab more attention.

Brevity is desirable. If there are words you can remove from your headline without weakening it, remove them. Where you break lines is also important …

You want maximum impact and momentum when your prospect collides with your headline. Anything that can enhance immediate comprehension will help your conversion.

Each line of your main headline should contain a kernel of thought.

Right way:

Grow Up To 1436% Richer
In A World Gone Mad!

Wrong way:

Grow Up To 1436% Richer In
A World Gone Mad!

3 – Is Your Opening Provocative?

Does it trip the reader, interrupting the internal turbulence of the day? Does it cut through the noise and enter the conversation your prospect has been having with himself about the area of concern you want to help him with?

Each line of your work must serve to ’sell’ the reader on continued reading, especially at the beginning. Again curiosity, emotion, and relevant promise rule the day. If you can just get him to read those first couple of hundred words you’re on your way …

4 – Are You FAB Balanced?

Does your web page paint a picture of your prospect’s future life as a result of his purchase … and the emotional pay off it represents? Does it pledge the realization of positive feelings, and/or the relief of negative ones? Those are the true benefits of your product.

But it’s equally important to show how those outcomes are achieved with concise descriptions of the features and advantages that will deliver them.

If you want more sales, strike a balance between benefits (what your product does for your prospect, both physically and emotionally), advantages (how it’s better than other alternatives), and features (what it is).

5 – Are You Triggering The Buying Emotion?

Are you demonstrating your personal belief in what you are selling? Will your message quicken the reader’s pulse?

While you may want to put your reader in pain momentarily, the bulk of your page should be upbeat, positive, and full of inspired energy. Is there a sense of WOW to it?

Human beings are hardwired for empathy. They will bond with you if you display empathy for them. And they with naturally empathize with you as well, vibrating sympathetically with the emotions you display.

Confident excitement is the buying emotion. And it’s triggered by YOUR enthusiasm.

6 – Is Your Body Copy Highly Readable?

Remember simple is best. Keep sentences short. Use a plain 10-point to 12-point font. Paragraphs no more than a few lines. Words that are comfortable, familiar, and specific to the audience you are targeting. Inject subheads to break up text.

Highlight important points.

Avoid presenting naked facts and arguments wherever possible. Weave them into the context of a story. Explain what they mean to your reader.

7 – Do You Have High YOU density?

Remember to use the words YOU, YOUR, and extensions thereof to the hilt. Your reader is auto translating to ME and MINE.

But don’t take this wisdom too literally …

It’s perfectly fine to tell stories in the first or third person. Naturally there will be a preponderance of the words “I” or “he” or” she” in such stories. That’s OK, as long as your reader can relate strongly to the story’s hero, projecting him or herself into that person’s shoes. In many situations, this is, in fact, the best way to tell your sales story.

“We” is also not always a dirty word in sales copy …

It is dirty when the copy is all about the seller, as in, “We believe the only thing that never goes out of style is service. We’ve been providing great service in the Gotham City area for over 50 years.”

That’s a bad use of “we”. But when you use this word to symbolize a group that unites the buyer and the seller in a common cause, opinion, or belief, as in, “We investors are fed up!” it’s one of the most powerful pronouns you can use.

The key is to keep the reader squarely in the action at all times.

8 – Are you speaking intimately?

Can you get a strong sense of personality when you review your web page after being away from it for a while? Visualize yourself writing a personal letter to a friend, someone you care about deeply.

Never write to a crowd. Build relationships one at a time.

9 – Are you inspiring the reader’s imagination?

The sub-conscious mind has difficulty distinguishing between vividly painted word pictures and reality. Daydreams enchant. And emotions flow in their wake.

When you have emotion, you have desire. When you have desire, you have suggestibility. When you have suggestibility, you can direct action.

Spark your reader’s creative imagination by associating the promise of what you’re selling to things he’s already familiar with.

10 – Do you offer proof?

Specific testimonials, success stories, case studies and other examples of social proof are essential.

Describing the mechanism that makes your product work — proof of process — is equally important.

An outrageous, ballsy guarantee is another form of proof. It proves your product does what you say it does. How else could you offer such a guarantee and stay in business? A really good one creates the perception that risk is not just removed. It’s actually reversed!

Use visual proofs wherever possible. Show physical products in action. Show before and after pictures for intangibles. Seeing is believing.

11 – Is your offer irresistible?

People are greedy. And they like to procrastinate. Are you piling on reasons to act now — additional bonuses, discounts, etc. — that may not be available if your prospects return to your web page at a later date?

Are you using the power of comparison — showing how your product delivers the same results as alternatives costing much more … while comparing its price to trivial items?

12 – Do you close like this?

Don’t pussyfoot around when it comes time to ask for the sale. If you believe in your product, and you stand behind it (as evidenced by your brass balls guarantee), then for heaven’s sake don’t be shy about telling people how to get it.

Tell your prospects explicitly what to do, and they’ll do it. Big tip: When you close, use future tense language that assumes the sale. For example: “When your electric nose hair trimmer arrives, here’s all you do …”

And don’t forget that some people will be ready to buy sooner, some later. So ask for the order multiple times. As soon as the basic story is out (usually about half way down the page) I start asking for the order, again and again and again.

13 – And finally, do you use this P.S. trick?

For some reason, the P.S. at the bottom of the page gets read a lot. Make it stop your reader in his tracks, like a deer in the headlights!

Associate positive outcomes with taking the desired action, and negative ones with delay or inaction. (You may even want to plant a bomb for the sneaky Petes who scroll down to the P.S. without reading your web page. Simply insert a curiosity-inducing sentence such as: “The horrible things I told you about in this letter could easily happen to you.”)

Finally, restate your guarantee and ask for the sale one last time.

So there you have it, my baker’s dozen. Use ‘em with finesse on all of your sales pages, and watch your business grow!

Until next time, Good Selling!

Daniel Levis
Guest Contributor
THE TOTAL PACKAGE™

Daniel Levis is a top marketing consultant and direct response copywriter based in Toronto, Canada and publisher of the world famous copywriting anthology, Masters of Copywriting, featuring the selling wisdom of 44 of the “Top Money” marketing minds of all time, including Clayton Makepeace, Dan Kennedy, Joe Sugarman, John Carlton, Joe Vitale, Michel Fortin, Richard Armstrong and dozens more! For a FREE excerpt visit http://www.SellingtoHumanNature.com

Share

If you liked that post, then try these...

A Tiny Change Can Triple Response by Ted Nicholas on April 18th, 2010
To my mind, one of the most interesting aspects of any form of direct marketing is this: How small changes can make such a huge difference in response.

Man In A Skirt Talks About Life Changing Moments by Rezbi on January 15th, 2010
Video 1 .

How to Ensure Your Sales Message Gets Read by Rezbi on November 1st, 2009
No one reads your advert just for the sake of reading it.

The Reason For Advertising by Rezbi on October 7th, 2009
There is only one reason for advertising a product or service -- to make sales.

The Secret Of Getting The Sale by Rezbi on March 11th, 2010
In May 1998 I went for a job interview with a small computer-engineering firm.


Friday 12 August 2011

How To Become A Multi-Millionaire For Sure In 7 Years

How To Become A Multi-Millionaire For Sure In 7 Years

“Wealth is not without its advantages and the case to the contrary, although it has often been made, has never proved widely persuasive.”

– John Kenneth Galbraith

If you aren’t yet a millionaire, this message is for you.

My fourth book with John Wiley & Sons is currently on the bookshelves. The title:Seven Years to Seven Figures: The Fast Track Plan to Becoming a Millionaire.

The title makes an audacious promise. I’m sure more than one critic will write it off as irresponsible. “The ordinary person can’t become a millionaire in seven years,” they’ll say. “It’s wrong to give people false hope.”

When the title was first suggested, I had the same thought. “Yes, this idea could get people motivated. But is it realistic?”

I thought about that question for some time, and concluded that I wouldn’t make any promises in the book that I couldn’t keep. My big promise – a seven-figure net worth in seven years or less – seemed a likely candidate for the chopping block. But when I mentioned my concern to my writing assistant, she asked, “How long did it take for you to make your first million?”

I thought about it and realized that it took me about two years to become a millionaire after I’d made up my mind to do it. What’s more, I realized that most of the people I’d mentored had also done it in less than seven years. For example:

Justin Ford, ETR’s real estate expert, went from bankruptcy to multimillionaire in six years.

Brad Solomon turned his dead-end accounting job into a $4 million fortune in six years.

Alan Silver built a profitable direct-response company and a multimillion-dollar net worth in five years.

Just about every wealthy person I know, in fact, accumulated their wealth in a relatively short period of time.

So I stuck with the title and embraced the challenge. Seven Years to Seven Figures would be a get-rich-quick book, to be sure, but it wouldn’t be based on some idea or investment program that I wanted to sell. It would be based, instead, on actual experience – mine and that of people I know who became wealthy in seven years or less.

I profile eight of those people in the book. If you read it – and I certainly hope you do – you’ll come to your own conclusions about how they did what they did. You can follow their stories and see exactly which strategies and techniques made them wealthier … and which made them poorer.

I also give you my interpretation of what did and didn’t work, so you can compare your conclusions with mine. And at the end of the book, I summarize what I think are the key principles of wealth building – the essential truths that underlie most of their stories.

Here’s a sneak preview.

Super-size Your Income

The stock market won’t get you wealthy in seven years, because stock investing gives you neither of the two things you need to accumulate money fast:

  1. A dramatically higher income than you are getting now.
  2. A dramatically higher rate of return than you are getting now.

Let’s talk about that first objective: supercharging your income:

You can’t become a millionaire in seven years with an average ($60,000) family income. Truthfully, if you want to develop a seven-figure net worth in seven years or less, you have to earn a lot more than $60,000 a year. At the very least, you need to double that. And you need to get to that $120,000+ level fast.

You can see how the people I profiled in Seven Years to Seven Figures did just that. When you get through reading their stories, it will be obvious that there are basically three ways to do it:

  • Do what you’re currently doing for a living … but do it better.
  • Develop a financially valued skill.
  • Augment your income with a second job or home-based business.

Put Your ROIs on Steroids

Getting your income up to the six-figure level will give you a richer lifestyle, but it won’t make you wealthy in seven years unless you also invest a big portion of that extra income at an above-average rate of return.

Most financial planners argue that you should be satisfied with a four to six percent return on investment (ROI). I think that’s ludicrous. During the wealth-building portion of your life (during the next seven years), you should shoot much higher. If becoming a multimillionaire is your objective, you will have to achieve a net ROI of 20 to 25 percent per year.

As I’ve said, you can’t get that kind of return by picking the “right” stock and sitting back. To get huge returns on the money you’ll be socking away during the next seven years, you have to do two things:

  1. Invest in businesses that you understand.
  2. Invest in businesses that you control.

Knowledge and control – those are the key elements. Most investors are too lazy to learn about what they put their money in, and they’re also too timid to assert control. Having control means keeping tabs on market fluctuations. It also means being willing to make tough decisions based on those fluctuations. Most of all, it means being involved with sales and marketing – the pillars of every business, large or small.

In Seven Years to Seven Figures, you’ll read about people who enjoyed super-high ROIs by (a) becoming knowledgeable about particular businesses and then (b) investing in them as insiders.

You’ll find out how they did it … and how you can too.

I can’t promise you that reading Seven Years to Seven Figures will turn you into a millionaire by 2013, because I can’t foresee what you’re going to do after you read the book. Most readers will either (a) immediately disregard what they learn or (b) make themselves promises they won’t keep.

But a few will use the book to change their lives.

I hope you’re one of those few.

I hope this book will inspire you to change your financial habits, because it will force you to realize that what you have been doing until now hasn’t produced the results you have been looking for.

I hope you’ll find useful, wealth-building ideas that you can put to work right away. And that after you’ve implemented a dozen wealth-creating changes, you’ll read the book again and find more ideas that will take you to the next level of wealth. And then, when you have attained that level, you’ll do it again.

Most of all, I hope that when you read this book you’ll realize the doubters and naysayers are wrong. Getting reasonably wealthy, reasonably quickly, is not a pipe dream but an achievable, short-term goal that you can work on the day you lay eyes on the first page.

Contributed by Michael Masterson
Guest Contributor

Michael Masterson publishes the Internet’s most popular health, wealth and success e-zine, www.EarlytoRise.com that mentors more than 160,000 success-oriented individuals to help them achieve their financial goals.

Masterson has been making money for himself and others for almost four decades. At one time or another, he has owned and managed multi-million dollar companies that were either public/private, onshore/overseas, local/international, service-/product-oriented, retail/wholesale/direct mail, and even profit/not-for-profit.

Masterson is the author of the Wall Street Journal best sellers Seven Years to Seven Figures: The Fast Track Plan to Becoming a Millionaire; Automatic Wealth: The Six Steps to Financial Independence; Automatic Wealth for Grads … and Anyone Else Just Starting Out; Power and Persuasion: How to Command Success in Business and Your Personal Life (all published by John Wiley & Sons); and Confessions of a Self-Made Millionaire.

To find out more about Michael visit www.earlytorise.com

A Revived article from THE TOTAL PACKAGE™

share save 256 24 How To Become A Multi Millionaire For Sure In 7 Years

Thursday 11 August 2011

Geniuses Just Try Harder

Geniuses Just Try Harder

Have you met any geniuses? Or is it genii?

I’ve met only two.

One was Charlie Chaplin, whom I met – very briefly – when I was writing ads for a film called Fahrenheit 451.

He just happened to be in a studio when I was – and the producer introduced us. Small, quiet, neat white-haired man in a dark blue overcoat looking cozy in a soft white scarf – with a very beautiful wife.

The other, was David Ogilvy. Maybe ours is such a trivial business nobody merits the description “genius”, but if they do I suspect he did.

Painstaking

Somebody once described genius as “An infinite capacity for taking pains.” To illustrate it, here is a true story about David Ogilvy. It gives you some idea about his working practices.

He rang me up one day at home at 10:30 in the morning. I was cooking the Sunday lunch.

This is how the short conversation went.

“Hello, David here.”

“Morning, David.”

“What’s wrong with Ogilvy and Mather?”

“Let me think about it, and I’ll get back to you.”

“Thank you. Oh – Merry Christmas.”

Yes: it really was Christmas morning. I spent much of Boxing Day writing him a long memo.

Persistence, persistence, persistence

I once asked a man who’d worked with him for 40 years what made Ogilvy remarkable.

He said, “Persistence.”

The man I was talking to was extremely successful and at the top of his profession. He is worth many millions.

He said to me: “I have done extremely well – better than I ever expected. And I think one reason is that I am not a quitter. Other people try something a few times then give up. I keep going for two or even three years. But David never gives up – 10, 20, 30 years, he just keeps going.”

If at first you don’t succeed

Well, you may take this as a good maxim for running your life. But it actually applies equally to small things. Things as small – but vital – as asking for a reply or an order.

This observation may sound so absurdly simple that you may be tempted to laugh at my naivety, but here goes:

  • Don’t ask for the reply or order once or even twice. Ask repeatedly.
  • If you’re running a TV spot, keep the number on the screen for longer. If you have a website, ask for a response on every page. Same with a catalogue. If it’s an ad, ask in the coupon – ask also outside the coupon. If it’s a direct mail letter or e-mail, don’t just ask once – ask more than once.
  • And ask forcefully. None of this limp-wristed “We look forward to hearing from you” waffle. Be serious. Go for the order!

I always try to ask at least three times, using phrases like:

“Why not reply now, while this is on your mind?”

“Make it the very next thing you do.”

“Call me the minute you finish reading this.”

“Don’t delay: your competitors won’t.”

Or in a piece I wrote two days ago: “Why watch others make money you could be making?”

Hardly very strategic, is it? But far more profitable, I promise you.

Contributed by Drayton Bird, Hon. F IDM
www.directmarketingcourse.com

A Revived article from THE TOTAL PACKAGE™


Wednesday 10 August 2011

SEO Analysis Of A Site Using Market Samurai

SEO Analysis Of A Site Using Market Samurai




I've had Market Samurai since it first came out. It's probably the most complete software on the web for internet marketing, with more modules being added all the time.

Here's a video of one of the creators of Market Samurai, Brent Hodgson, taking you through a SEO Analysis.

It's for a site that's not on page 1 in Google.

As it says on YouTube, it's a little tricky inside Market Samurai because it only analyzes sites that appear on Page 1 of Google. That, I'm sure, will change soon.

Watch Brent show you how to analyze the off-page SEO factors behind specific pages, and find out why they're not ranking on Page 1 in Google.

Best,
Rezbi

Get your free trial copy of Market Samurai here

Balancing Life And Business While Building Your Fortune

Balancing Life And Business While Building Your Fortune

Troy White on August 10, 2011.

In this issue:

  • The real dirt on the entrepreneurial lifestyle
  • Cash Cows from yelling ‘keeeee YA!’
  • A simple postcard to get them back buying
  • Three steps for entrepreneurs who want to keep their sanity, freedom, health and a happy marriage
  • And Much More!

Fellow Business-Builder,

Fellow Entrepreneurs share their deepest darkest secrets …

According to a recent article in Business Edge (Oct 27, 2006), only 35% of business owners feel they have their work and personal life in balance. That means 65% of us have our priorities out of whack!

If you deal with other entrepreneurs on a day-to-day basis – you MUST see this. E-mailing and phoning people at all hours of the day and night. And all days of the week.

The recent 400 richest list in Forbes was interesting to note how many people were divorced or still married once they reached billionaire status.

I was expecting a higher than average divorce rate – but it was more the opposite!

In other words: those who reached billionaire status had more family focus in their life than the general population (that’s my thoughts on it anyhow – billionaires typically see this problem and tackle it head on in order to catapult their success).

More from Business Edge: 61% of the same people would spend an extra hour a day with their personal matters if they could find the extra hour … rather than another hour at work.

Some other interesting stats:

  • 38% work more than 5 days a week at their business …
  • 33% of entrepreneurs feel the most neglected task in their business is new client lead generation …
  • 25% feel that administrative work is the most time draining task on their plate …

So what does this mean to you, and why have I shared this?

The ability (and skill) to balance work and family is much in demand. If you can find it in your own business you are in an enviable position and you need to protect what you have. It also appears that this ability to balance work and family will lead to a higher level of success than others.

If you are in a business that deals directly with entrepreneurs: remember these numbers! They are overworked. Under pressure for being overworked and away from the family. They want more time at home. And they want help looking after parts of their business that can be semi-automated (like lead generation – hint, hint).

To me, I see a number of opportunities here for you to capitalize on, do you?

I wanted to cover some different ideas in this edition to help you improve your business profits – so that you CAN make the time for family and personal matters.

First comes family, freedom, and sanity …

One of the biggest challenges most entrepreneurs face in their business is the sheer passion they put into their business. Talk to any entrepreneur who is in a business they love, and they will be the first to say it consumes their thoughts, actions and life.

That passion can be your downfall.

I’m willing to bet that you too have found yourself working yourself way too hard, with little to no time for rest and relaxation.

Up early … straight to work.

Up late … some shut-eye … then right back to it.

This can be a recipe for disaster UNLESS you mix in a few things I have personally found to save your hide.

I am ‘burning the candle at both ends’ right now. With the upcoming Wild West Wealth Summit in only a week, time is short and 14 things per hour need to be done.

But, a few simple things I am doing seem to be keep me sane, healthy … and married.

  1. A break when the family is home. I shut things down from 5-9 for family. Take the kids to the park – or read with them – homework – play – and whatever else we can fit in. Kids could care less how much you love your business! While it may be a valuable lesson to them to follow their passions – with kids the age of mine (twin 6-year-olds) – all they care about is jumping on the trampoline with me, playing, telling me about their day, and watching silly movies with dad. They are growing up way too fast as it is – so I make the time for them – and have a wonderful relationship with them as a result.
  2. Downtime for Kari and I. My wife is also self-employed in a Web design business – we work on some of the same accounts – and we see a lot of each other (while our offices are not both in the house, we still see lots of each other during the average week). So we get in people to help with the kids on weekends. We take nights off. We take weekends to do things we want to do. And we do our best to live as husband and wife – not just business partners.
  3. Exercise. Last year I got a kick in the butt by catching pneumonia. Too little sleep – an unhealthy lifestyle – and a lack of exercise. So I got back into martial arts – which is my favorite form of exercise. These days I go three days a week for an hour per class. I go to classes where I only work out with blackbelts (so I get pushed REAL hard, and I get twice the workout other students get). And I commit to my three days a week – same days, every week. Everything else is scheduled around my exercise – not the other way around.

Those three things have worked really well for me lately … and a few modifications for you and you may just find your energy level higher and your stress level lower.

Speaking of martial arts …

Marketing lessons from the Master (Master Yu, that is)

When I decided it was time to get back into martial arts, I did it differently than in the past. This time I wanted my kids to join with me – and I wanted a school very close to where I work.

But I didn’t want to go back to the place I used to.

Why?

  • It was too rough for 6-year-olds – I used to train hard in Kickboxing and Muay Thai which is quite hard for 6-year-olds.
  • Their teachers were more ring fighters than teachers for kids (Team Canada trained there – and they won 90% of their battles across the world as the training was excellent).
  • They only offered one kids-only class per week.

So, off I went in search of a new school.

This time though, the girls (my daughters) got to pick. At that age, it is tough to keep them interested – so I had to make sure the school and teacher were going to be a good fit for them.

The first couple of places we went to were awful – nasty teachers with no real concept of being a decent human being towards children. While I understand the need for discipline in martial arts – there is a point where you draw the line and say enough is enough.

Critical, downright nasty statements out of the teacher was enough to scare the girls, and me, away.

Then we found Master Yu.

He has some excellent marketing techniques in use here:

  1. By appointment only. No dropping in to see what they are doing – you must book an appointment and stick to your appointment (they called 2 times before to make sure we would be there).
  2. Must bring kids and myself – not just me as he wanted to meet the kids to see if THEY would be a good fit – turning the tables on us, in essence.
  3. He let them try some lessons – and made it easy and fun.
  4. He showed them all the other kids in his regular classes (kids have four classes a week – plus three family classes they could go to as well). NOTE: he has (on average) 30-35 kids per class – a sign he is doing something right.
  5. He explained how they can get different colored belts.
  6. He refused to let us sign up for less than a year (too easy to quit after a month or two – give it a year and you are hooked).
  7. He charges a big premium over others.
  8. Has a monthly print newsletter.
  9. He caters to his ideal client (the kids) – makes it comfortable for them and fun – and they are customers for years to come – AND, ultimately, he can get their parents in as well!

And, YES, he did get us all in – and took a sizable donation out of my bank account!

The girls LOVE the class (once they are there anyhow, they give me grief getting there, but once there they have a blast! There are also two other identical twin girls in the class about the same age, which definitely helps).

And I love it as well! Lost some weight already … that in itself is great for a month. My classes are great – during the lunch hours there are only a few people in the classes so I end up getting some excellent one-on-one training with black belts.

The big lessons I took from his marketing systems:

  1. YOU, the business owner, should be the one setting the rules for your clients – if they want to do business with you; it is on your terms, not theirs.
  2. DO NOT make yourself too accessible – make them work to do business with you.
  3. Give a test run – something free they can try – then they can decide if it is for them.
  4. Make the decision hard enough on the price point, but with ample reasons why a premium price is better.
  5. Constant communication with students (and, in this case, their parents).
  6. Explain all the different offerings (belts) and what it means to you personally.
  7. Definitely NOT competing on price – a no-win battle – the market for upper end products and services is THE FASTEST GROWING market segment in North America.

Overall, I am really enjoying the martial arts – and in watching a master marketer at work! And of course, I will be finding a way to offer him additional marketing help in trade (got to always be looking for opportunities!)

ONE LAST THING I WANT TO LEAVE WITH YOU …

Here is a simple postcard to get them buying

This is a sample postcard for an art gallery (it doesn’t matter that this is not your business – it only matters that you take the idea and MAKE it fit your business).

This was a whopping $100 investment – and made them a healthy $3,000 profit in 5 days (mailed out to 120 people). These numbers may seem small to you – but to this business it was huge … their biggest EVER. And after they implement the follow-up campaigns and lead generation sequences, they will see 10 times these numbers.

The postcards were done with a gold foil invitation look … and went out to their existing customers (and NO, you cannot use e-mail postcards to replace this – invest the money and do it properly! My offline marketing returns many times better response than online only (by 400% and more).

===================
Front of postcard
===================

A FREE $50.00 Gift Certificate has been gifted to YOU

By at

I was just reflecting, as most of us do with the _____ (insert your holiday or reason why here) _____ upon us, about people, and especially my most loyal and appreciated customers. I thought about some ideas of how I could say thank-you … What’s better than giving away money?

Come see us in the next 2 weeks with this $50 gift certificate. I will have some new help around the store to take care of your projects. Finally get that picture framed that’s been under your bed or in the attic.

It’s my way of saying Thank-You for your loyal patronage!

==================
Back of postcard
==================

Welcome to the Michelangelo Club. You will be the first to hear of (and benefit from) all the new offers for our Michelangelo members … Look for them in the mail … Enjoy your FREE GIFT.

See you this week …

PS … Come see me in the next 3 days and I will add an extra $5.00 to your gift certificate!!

Thank-you for your loyalty over the years and welcome to the Michelangelo Club.

What to do with your $50? (make that $55 if you come in soon)

  • use it for custom framing
  • use it as a down payment
  • please allow up to 4 weeks to complete the project

When you come in – let me know your e-mail address for future Michelangelo specials coming up this year!!!

******

That was VERY simple – they wrote it up in half an hour – had it printed and mailed in the next 48 hours. There is nothing difficult about that – and yes, there are ample ways you could improve the offer. The point is – IT WORKED. The point is not for you to critique it or poke holes in it – rather to find a way to make it work for your business.

There are undoubtedly more ways you can get your existing clients back to buy – to buy more often – and to become more devoted purchasers (through clubs like this).

So … what offer can you make to your clients?

The ideas are endless if you put some thought into it and find ways to get them back to buy.

Find a few ways to make these lessons work for your business …

To your success,

Troy White
Author, Small Business Mastery

Troy White is a top marketing coach, consultant & direct response copywriter based in Calgary, Canada. He has a powerful approach to growing small businesses and entrepreneurial run ventures on a budget. His free Cash Flow Surges blog shares tons of great strategies at http://www.blog.smallbusinesscopywriter.com/

Discover numerous techniques for turning your personal and business stories into solid marketing campaigns. From online email marketing, to product brochures and descriptions. Complete instruction for new entrepreneurs and seasoned veterans. Powerful tools for every business. Guaranteed. http://www.StorySellingTips.com

A Revived article from THE TOTAL PACKAGE™

share save 256 24 Balancing Life And Business While Building Your Fortune

Tuesday 9 August 2011

Five Things Worth Hating About a Career in Copywriting (And How to Get Over Them)

Five Things Worth Hating About a Career in Copywriting (And How to Get Over Them)

“It is your work in life that is the ultimate seduction.” – Pablo Picasso

I love my life as an in-demand direct-response copywriter.

I live at least half the year in Europe. My bank account seems to get fat all by itself. I don’t have a cent of debt and haven’t for as long as I can remember.

People line up to hire me. I even get invited to give training seminars and speeches in chateaus and big cities around the world.

I worked hard to get here. And I’m not done yet.

I look forward to doing this for a long time to come.

Yet, it’s not all wine and roses.

Maybe you know what I mean …

FRUSTRATION #1: You pull a late night or even an all-nighter, zip off your file as the sun comes up, and then … you wait. A week later you get a note, “Thanks! Haven’t had a chance to read your file yet, but it looks good.” What’s worse than bad feedback? No feedback at all.

POSSIBLE SOLUTION: Realize first, it’s not anyone’s fault but our own if we end up pulling all-nighters. Even if the deadline is unacceptable, you accepted it. Even if it’s only because you’ve got too many projects going, you booked them all.

Learn to set the deadlines and take on the workload you can handle. If you’ve been doing this for any amount of time, you’ve probably discovered that already.

As for the client who’s slow on the uptake, that’s still a real issue. Realize they’re often blowing you off only because they’re juggling a fuller workload than they should, too. Or they, too, are not managing their schedule right.

You’ve got to vie for a chunk of their time.

Try offering a review deadline when you turn in the material.

For example, “Here’s the file. Can you take a look at this and then we’ll arrange to talk it over at 3 pm on Friday?” Then, because you have to give when you expect to take, say, “If that time’s not convenient, let me know another time that works better.”

You might not get the thing by Friday.

But you’ll probably get it sooner rather than later. Be understanding about your reviewer’s schedule. But not wimpy in requesting a place in it.

AGGRAVATION #2: You’ve finally turned in your final draft. It feels like good stuff. It’s going to knock ‘em dead once they get it in the mail. That is … IF they ever get it in the mail.

Ack.

Nothing goads me more than watching a hot piece of copy go cold under a pile of ‘get-to-it-later’ memos and other office minutia. Or to see it parked in production hell.

POSSIBLE SOLUTION: This is a tough one.

It’s hard for copywriters, especially those notorious for missing deadlines, to press others to stay on schedule. Which makes it a fine line between encouraging and badgering to keep a bad delay from getting worse.

Here are some strategies …

Offer to help ‘in any way you can’ to get the promo through production.

Make it a genuine offer, of course. You can use the pre-established deadline strategy here, too. When you turn in the final FINAL draft – post-revisions – ask when it should drop in the mail.

Try to pin down a precise date.

From our end as writers, the cleaner the draft you hand in, the smoother the process. One can only hope. Organizationally, it would be nice if clients had ‘traffic cops’ who did nothing but monitor production schedules. That’s not always feasible.

Set a calendar program on your computer that reminds you to ask about progress. And check up via telephone, not just e-mail. E-mail doesn’t have the same impact. Again, don’t badger (I’ve done that enough to know it makes things move slower, not faster). No matter what you’re told, don’t be afraid to get involved in the process.

It’s tough to do. But important.

HAIR-TEARING MOMENT #3: You’ve come up with a breakthrough promo idea. There it dangles from a blade of grass, like a glistening drop of genius … until you discover someone else has done it first. And much better than you ever could.

POSSIBLE SOLUTION: Just because an idea isn’t original, doesn’t mean you need to toss it. I’m not talking plagiarism. I’m just suggesting that, one, you ‘autopsy’ the original idea to see what made it work. Who knows? Maybe you’ll end up with an idea that’s even BETTER than the original.

Also consider that a lot of time might have passed since the last time the idea was used. If the idea is still relevant and still fresh, pretend it’s new and try it again (in your own style of course).

After all, direct marketers often sell to a ‘marching army’ – a passing parade of customers who will consider your recycled idea to be completely fresh.

TEETH-GRINDING MOMENT #4: You’ve come to care deeply about the product you’re selling. Your client, however, couldn’t give a rat’s patooty.

POSSIBLE SOLUTION: Why work for dispassionate clients?

Because sometimes we don’t have the luxury of not doing so. Plain and simple. Which is a shame. Because once the product’s champion has lost his verve, it’s tough for the copywriter to muster up the enthusiasm you’ll need to write the copy.

Sometimes, though, the product is still worth selling.

All it needs is a fresh message. And that’s good news. With a little work, you should be able to help put the magic back into the marketer’s drab, dreary life. Along with renewed revenues (an eye-brightener in themselves).

But suppose it’s more complicated.

Suppose you need extra help in getting up the mustard to write a new, fresh message. Then try turning to assistants who also work with the product. Or try identifying the product’s originator. Both often have the glow of idealism that once gave the product its momentum in the first place.

Incidentally, enthusiasm and passion are everything.

If YOU are lacking the enthusiasm for the product, your efforts to WRITE the promo will come to naught, regardless. Just so you know.

TAPESTRY-RENDING INCIDENT #5: You zip off a promo draft via e-mail, proud as a new pappy about how it turned out. Only to discover, too late … the file is rife with typos.

POSSIBLE SOLUTION: Hey, don’t look at me. I think I INVENTED the typo. Can’t get enough of ‘em. In fact, a carte blanche apology to all the copyeditors and designers I’ve tortured with my typing in the past.

That said … do as I say, not as I do.

One cure is only a little extra elbow grease. Print it out. Read it aloud. Double-check it and then check it again. All too easy not to do in this day of computers (damned progress!).

But one option lots of writers also use is to hire an external copy-editor to comb through your work. You can find plenty online.

Just budget in the extra time they’ll need to get the work done. It’s surely worth the extra expense. Gee, what else? I could probably go on with this list all night.

For instance, I can’t stand it when designers do the layout without reading the copy … and it kills me when marketers make tests on my controls without asking my opinion … I hate it when a client mistakes ‘copywriting’ for ‘product development’ …

And it drives me nuts when someone expects me to sell something that truly offers no benefit to the customer …

Oh, and what about those fellow copywriters who steal from our old controls to ‘write’ their new packages? Then you’ve got those clients who don’t pay their bills? Oh, oh … and what about …

Ah, whatever.

Who am I to complain?

John Forde
Guest Contributor

———————

Over the last 19 years, John Forde’s direct-response
copy helped generate hundreds of millions of dollars
and has won him several awards, including AWAI’s
“Copywriter of the Year.” John has also mentored dozens
of successful writers and regularly helps lead copy
training programs in Europe and the U.S. You can get
more of his insights on copywriting free from his
website: www.copywritersroundtable.com

A Revived article from THE TOTAL PACKAGE™

share save 256 24 Five Things Worth Hating About a Career in Copywriting (And How to Get Over Them)

If you liked that post, then try these...

Why Bother to Learn Copywriting? by Ted Nicholas on February 11th, 2010
Why should you bother to spend your valuable time learning the fine art of copywriting? Here's why.

Want To Get Into Copywriting? Which Market Should You Aim For? by Rezbi on June 25th, 2009
You want to become a copywriter but you're not sure which area, or niche, to specialise in.

Headline Shortcuts (Part III) - Ways To/Reasons Why by Ted Nicholas on March 17th, 2010
I think of a headline as an ad for an ad.

Do Your Sales Messages Do What A Salesman Would Do? by Rezbi on April 20th, 2010
This is a blinding glimpse of the obvious - yet completely ignored by most marketers.

Write From Me To You by Rezbi on May 10th, 2010

Monday 8 August 2011

The Difference Between General Advertising And Direct Response Advertising

The Difference Between General Advertising And Direct Response Advertising

Takeaways…

There are two types of advertising:

  1. General advertising
  2. Direct response

Differences

In direct response:-

  • You know what works and what doesn’t – down to a dollar.
  • You know two minute commercials are more cost effective than 10 or 30 second commercials.
  • You know that fringe time TV commercials sell mroe than prime time.
  • In print advertising you know long copy sells more than short copy.
  • You know that headlines in copy about the product and its benefits sell more than cute headlines and poetic copy…

… you know it to a dollar.

In general advertising:-

  • The general advertisers and their agencies know almost nothing for sure because they cannot measure the results of their advertising.
  • They prefer creativity over results.
  • They think 30 second commercials are more cost effective than two minute commercials.
  • They think short copy in print sells more than long copy.
  • They prefer to entertain than sell.
  • They have no idea whether their advertising works.

In direct response advertising, you know to a dollar whether or not it’s worked.

“Nobody should be allowed to create general advertising until he’s served his apprenticeship in direct response.”

“… the trouble with many copywriters and general agencies is that they don’t really think in terms of selling.”

Best,
Rezbi
The Copy System
www.directmarketingcourse.com
www.hotbuttoncopywriting.com
www.commonsensedirectmarketing.com


The Insanity Chronicles – Part Two

The Insanity Chronicles – Part Two

Why exploring a new way for copywriters and companies to work together is much MORE than just the best way to make company owners and copywriters richer:

Why your business’ survival may depend on it.

Dear Business Builder,

Last week in this space, I talked about insanity – how businesses and copywriters who repeatedly return to the freelancing model expecting better results should have their heads examined.

And we talked about how creating partnerships between direct response companies and copywriters can make both much, much richer.

The response from that article came fast and furiously (note: this is referring to comments on the original Total Package). No fewer than four of the world’s top copywriters called or e-mailed me personally to forgive me for saying they were insane and to thank me for giving them a whole new range of opportunities.

Their minds are literally buzzing with ways to take their income to the next level!

The comments left by readers here on our site were fascinating, too. Most were very flattering, but a few indicated that my frank but admittedly controversial take on freelancing may have inadvertently stirred up a bit of a hornet’s nest:

  • John left a post saying that I’d kind of shot the freelance dream “in the butt” for those who want to live anywhere they want and still make a bundle.
  • Ruth, who has taken two AWAI courses and who’d hoped they’d help her “make a lot of dough” said my take on the freelance copywriting model took the wind out of her sails.
  • And Leon guessed that I’m talking about becoming a client’s agency – a daunting task for those who’d prefer to work at home in their underwear and take some time off now and again.

LET ME BE PERFECTLY CLEAR HERE:

1. Hey, John! You can abandon freelancing … partner with your clients … and STILL live anywhere you want – on a beach, on a mountain, even in a whole other country: I live where I want: In the Smoky Mountains – one mile off the breathtakingly beautiful Blue Ridge Parkway on a lavish 25-acre estate with horse barns, pastures, a trout stream and my own personal shooting range.

My closest client is five hours away by car – in Alabama. My biggest client is more than 700 miles away (a two-hour flight), in Florida. I just visit them two, maybe three times a year (a welcome road trip when these four walls begin closing in!).

2. Oh, Ruth, I’m so sorry! I did NOT mean to discourage you or anyone else! To the contrary: I clearly stated that I know tons of freelance copywriters who ARE making six figures. And when I said “six figures,” I also made it clear I was talking about income of not just $100,000, but as much as $999,999.99!

Heck. I even mentioned that some of my former copy cubs (actually, three that I know about) now earn more than $1 million a year as freelancers.

So please, please, please do NOT be discouraged! If you keep learning, practicing, networking with possible clients and working at it, the money you spent with AWAI is likely to be the best money you ever spent in your entire life!

Just please try to keep an open mind regarding how you want to work with your clients: The kind of working relationship you’ll have with them … what you’ll bring to the party … and how you’ll charge for your services.

The ideas I’m going to give you in this series are to help you take your income to the next level!

3. And no, Leon, I’m NOT talking about anything as costly or time-consuming as building an agency: True, I have chosen to go that route with Response Ink in the hopes of building equity in a company I can sell for a king’s ransom when I retire.

But that is not the source of the tenfold increase in royalties I get from partnering with my clients. That began when I was working alone in a converted 8’ X 12’ bedroom in my home in Florida!

You can do this entirely on your own. You don’t need an office, employees or any of the other accoutrements that go along with building a brick-and-mortar business.

All you need is a computer and a phone – and be willing to spend a few days each year in your clients’ offices. Plus, of course, you’ll need the skills I mentioned at the end of last week’s article.

My point last week was simply that the freelance model no longer works as well as it once did and that there’s a much, MUCH better way for copywriters to get to the big bucks in this new environment.

Today, I want to continue that conversation by looking at the downside: The consequences of NOT changing your approach.

Specifically, we’re going to consider a huge challenge every business around the world is beginning to face right now … and how by using my “partnership” model, business owners, marketing people and copywriters can actually USE this challenging new situation to grow richer than Midas.

Whistling past the graveyard

Unless you’ve been living in a cave recently, you already know the U.S. economy is slowing. Most economic pundits on CNBC and on the nightly news say we’re headed for a recession – or that we may already be in one.

The facts:

Consumers are losing their jobs in droves: In November, unemployment posted the biggest one-month leap since after 9/11 when the country was still reeling from the shocks of the terrorist attacks.

Our cost of living is roaring higher: The U.S. Department of Labor just announced that in November, it saw the biggest jump in producer prices in 34 years – a sure sign that surging consumer price inflation is ahead for 2008. Translation: You’re going to need MORE money to maintain your current lifestyle – and a LOT more to keep improving it.

The U.S. stock market is turning to mush: This January, we’ve seen one of the weakest New Year’s markets in decades. All the stock indexes have plunged substantially below their 2007 highs and every week is bringing new lows.

Consumers are closing their wallets: Faced with job insecurity, rising prices, and the specter of a recession, everyday people like you and me – people who are responsible for two thirds of all economic activity in the U.S. – are beginning to curtail discretionary spending. Sears and Kmart just announced that sales will be nearly 60% lower in 2008 than they were last year.

This is BIG news for every business owner, marketing exec and copywriter in the U.S. And if you’re a Total Package reader from one of the 64 OTHER countries represented on our subscription list, it’s big news for you, too.

Because like it or not, the U.S. is still the world’s #1 engine of economic growth. American companies and consumers buy up to 66% of the things mined, grown and made in your country. That means, as our economy continues to slow, so will yours.

That’s why top executives at major companies around the globe are already dusting off their recession contingency plans – to help their firms get through this economic maelstrom as unscathed as possible.

Some smaller companies and freelance copywriters are preparing, too; but most aren’t. And that’s tragic. Some might even say it’s “insane.” Because ignoring this economic slowdown and hoping for the best will NOT make it go away.

Despite what the buffoons who created THE SECRET may tell you, refusing to think about a bad thing does not make it vanish.

When confronted with an angry, hungry grizzly bear, burying your head in the sand and thinking happy thoughts is no survival strategy!

It does, however, position you with your hiney in the air, thus guaranteeing the bear a nice, warm, ham dinner.

On the other hand, smaller companies and copywriters who are in touch with reality in general – and this sobering economic reality in particular

Who partner together to shore up companies’ defenses – who make the right moves to reduce costs and increase ROI while there’s still time …

Stand an excellent chance of not only surviving, but also emerging from this adversity with greater market share and profits than they now believe possible!

Put simply, you have a choice. You can be a victim or a victor in this slowdown:

You can ignore what I’m about to tell you – and wind up bitching and moaning about how much this recession is costing you.

Or, you can take action now to turn lemons into lemonade and come out of this rough spot with substantially more money than you have today.

There simply are no other choices.

So what’s it going to be for you?

You’re going to do whatever it takes to keep your income growing no matter how screwed up the economy gets – right?

Good – I knew you’d say that!

In a moment, we’ll take a look at some of the things you should be doing now to come out of this smelling like a rose.

First, let’s take a closer look at what you should begin preparing for. (NOTE: The next section is dull, boring, long – and absolutely essential to your financial survival – let alone to your prospects for success in 2008 and beyond. So pour yourself a cup of Joe, put your feet up and read every last word. It’s more than just marketing training; it’s life training.)

Recessions 101

Before we look at how you can turn this economic slowdown into a nice pile of cash for yourself, let’s make sure you’re thoroughly briefed on what’s about to happen to the U.S. economy, your clients and to your business …

Q: So what is a recession, anyway?

A: Well, the official definition of “recession” is “two consecutive quarters of negative economic growth.” Or in plain English, six months in which the U.S. economy shrinks; one half of a year in which the total market value of all final goods and services we produce declines.

Q: How will a recession affect my business or my clients’ businesses?

A: This is no distant, esoteric event. Recessions can have a very real impact on your income and even on your ability to pay the bills.

In a typical recession, some event causes wary consumers to begin cutting back on discretionary purchases – things they don’t need to survive. As a result, corporate profits shrink and many companies begin losing money.

With sales and revenues plunging, businesses go into cost-cutting mode: They begin closing manufacturing plants, distribution facilities and stores and laying off hundreds of thousands of workers. Banks, savings and loans, brokerages and other financial institutions lay off thousands more as their profits decline.

Then, as they see the unemployment rate rising – and worried that they, too could lose their jobs – consumers cut their spending even more and the downward spiral continues and deepens. More layoffs. Less spending. Until the recession hits bottom.

Q: Why aren’t the experts sure whether we’re in a recession or not?

A: The thing is, it takes time for the government to gather and analyze each quarter’s economic data.

We do know that the economy grew modestly in the third quarter of 2007 (July through September). But the preliminary numbers for the fourth quarter (October through December) won’t be released by the U.S. Department of Commerce until we’re two-thirds of the way through the first quarter of 2008 – at 8:30 AM Eastern time on Thursday, February 28.

But it’s not an official recession until we see two quarters of negative growth. So even if the U.S. economy contracted in the last quarter of 2007, we won’t know if we’re officially in a recession until the numbers for this quarter – the first three months of 2008 – are released on May 29. And by then, we may find we have been in a recession since October of last year.

Q: Can’t the government do something to keep recessions from happening?

A: No. Recessions are a normal, healthy part of the business cycle. And as such, they are inevitable.

Throughout history, economies have always grown like crazy for a while, then taken breathers to clear away some of the debt and other excesses that build up during boom times. Once that’s done, the next growth phase begins.

But of course, the fact that recessions are inevitable has never stopped politicians from wanting to appear to be doing something to fight them. So the White House and Congress and the Federal Reserve nearly always make a huge show of tinkering with the economy when recession looms – and by doing so, inevitably make things much worse.

The Federal Reserve cuts interest rates repeatedly. The president and Congress introduce economic stimulus plans – typically, spending programs for infrastructure (new roads, bridges, dams, etc.) and for defense. They pour billions of dollars into the economy to prime the economic pump.

And the Treasury pays for all this by cranking up the printing presses and flooding the world with newly printed and increasingly worthless paper dollars.

When they’re successful, the economy may avoid recession for a while. Or the recession may be shorter or less severe than it otherwise might have been.

But if history proves anything, it’s that the longer a government holds recession at bay, the deeper and longer the next downturn is likely to be.

Q: Why now? What triggered this particular economic slowdown?

A: The boobs in Washington – here’s how:

In 2000, the tech bubble burst. Investors awoke from the stupor induced by the heady stock market gains of the ‘90s and suddenly realized that the Internet and technology stocks they owned had little or no real value. The companies behind them had few tangible assets. And not only weren’t they producing profits, they were losing billions of dollars every quarter with no end in sight.

So they began selling and the stock market plunged.

First, the tech-heavy NASDAQ crashed. Then, the S&P and Dow followed suit. Nobody knows for sure how much paper wealth went up in smoke during the Tech Wreck. Some say $20 trillion. Some say $30 trillion. Whatever it was, it was an amount several times larger than the value of the entire U.S. economy.

Then, in 2001, we had 9/11 … anthrax in the mail … and new wars in Iraq and Afghanistan. Nervous consumers began snapping their pocketbooks shut. Corporate earnings fell off a cliff. Unemployment began edging higher. A major recession loomed on the horizon.

So to stimulate the economy, our central bank – the Fed Reserve – began cutting interest rates like crazy. The Fed Funds Rate fell to 1% – less than half the rate of inflation. The interest rate on an average 30-year fixed mortgage fell as low as 5.2% and one-year adjustable mortgages fell to 3.5%.

Every lender in the land wanted his share of this debt bonanza and so they lowered their standards to attract borrowers. The era of “triple-zero lending” began – a time when you could buy a home, a car, a refrigerator or just about anything else for zero-down, zero percent interest and zero payments for a year – sometimes longer.

Since the government failed to enforce prudent lending standards, millions of under-qualified and unqualified borrowers were enticed to grab hundreds of billions of dollars in easy, cheap money to buy more house than they could afford, fancier cars than they could afford and everything else under the sun.

And to make matters worse, many borrowed up to 120% of the artificially inflated equity in their homes and spent that, too.

Then, with the economy fairly humming along in late 2003 and 2004, interest rates began to rise. Under qualified borrowers with adjustable rate mortgages felt the pinch as their monthly mortgage payments shot up by hundreds and in some cases, thousands of dollars every month. Some had no choice but to default on their mortgages and walk away from their homes.

A glut of repossessed homes came flooding onto the market. By 2006, real estate values had cracked, then began to plummet. And as millions began to realize they owed more on their homes than they were worth – and that rising payments were putting them at risk for bankruptcy – the number of mortgage defaults skyrocketed.

With inventories of homes – newly built homes plus a new glut of repossessed homes – soaring, real estate values plunged even further. Developers and construction companies couldn’t sell the new homes they were building so their sales and profits plunged and many went out of business.

Subprime lenders – companies that loan money to under qualified borrowers at exorbitant interest rates – were losing money hand over fist, too. More than 200 went bankrupt in 2007. More will go belly-up this year. And even major banks like Citigroup, Bank of America, Wachovia and others are declaring hundreds of billions of dollars in losses on loans and loan-based investments they own.

Now, gun-shy lenders have raised their lending standards so high, the only people who can get loans are rich people who can prove they really don’t need loans. Average consumers are finding it harder – and in some cases, nearly impossible – to borrow money to make major purchases.

Plus, with the economy slowing and unemployment rising, savvier consumers are voluntarily curtailing their spending; socking money away for the rainy days they see on the horizon.

That’s why the 2007 holiday season produced abysmal sales for many retailers … why Sears and others are predicting huge declines in retail sales for 2008 … and why they, too are cutting costs and firing workers.

And of course, the effect of all this bad news is hitting Wall Street like a ton of bricks. Stocks have just had their weakest New Year’s start in decades. The Dow and S&P 500 are down substantially since their October highs. The NASDAQ is down a whopping 18% in less than three months.

If something isn’t done – and done FAST – a recession now seems inevitable.

Q: So what’s the government doing to fight this bad boy?

A: A lot. The Fed has cut interest rates by a full percentage point since last August and is promising to keep cutting rates as long as it takes to reinvigorate the economy.

It has also injected tens of billions of dollars directly into the economy to help bail out struggling homeowners and save troubled companies. And right now, both the Bush White House and Congressional Democrats are working on huge economic stimuli packages that will be paid for with even more unbacked paper dollars.

Maybe they’ll succeed in stopping this recession in its tracks. Maybe they won’t. The problem is, nobody knows how many more homeowners will default on their mortgages tomorrow, next month or next year. And that means nobody can know for sure how long this downturn will last or how severe it will be.

Plus, all that economic stimulus – all those hundreds of billions of unbacked paper dollars being created to jump-start the economy come with a huge price tag attached.

Because The Law of Supply and Demand – as immutable in economics as The Law of Gravity is in physics – dictates that every new dollar that’s created reduces the value of every other dollar in circulation.
That means your cost of living is going to go up.

It has already begun. Last week, the U.S. Department of Labor announced that inflation jumped higher in 2007 than at any time in the past 17 years.

It’s a major reason why oil prices are flirting with the $100-per-barrel mark and why gasoline prices are sky-high. And it’s also a major reason why gold, silver, platinum, copper, wheat, corn, soybeans – and most other raw materials, natural resources and food items – are soaring in price.

A few weeks ago, the U.S. Department of Labor announced that in November, wholesale prices posted their most dramatic gain in 22 years. And because those costs are always passed along to consumers, it means the prices you pay for just about everything you buy are going to jump dramatically in the months ahead.

Plus, inflation is surging all over the world. The countries that produce our oil, food and 80% of the products you buy at Wal-Mart are suffering from rising inflation – and in some cases, double-digit inflation. That’s why the prices we pay to import goods from overseas rose by 10.9% last year – the fastest rise in 25 years.

Q: Could the picture be any more bleak?

A: Yes. America could elect a gang of cutthroats and highwaymen this November who favor higher taxes on investment, on business and on personal income.

Only a drooling moron would favor raising taxes at a time when a lousy stock market and rising inflation are already destroying the incentive to invest … when business profits are dwindling, losses are rising and corporate bankruptcies are off the charts … and when consumers’ personal income is being threatened by rising unemployment.

Unfortunately, plenty of drooling morons are running for office right now. Many look like they’ll win. And if they make good on their promises to raise these taxes, this recession could turn into a full-fledged depression faster than you can say “Herbert Hoover.”

(Sorry – I promised you no more political rants for a while. Evidently, I lied.)

BOTTOM LINE: The U.S. now appears to be entering a period much like the late 1970s and early 1980s – a time of “stagflation” in which the economy and the stock market are stagnant or even contracting while our dollars buy less and our cost of living roars higher.

That means the rest of the world is in for a rough ride, too.

Unless direct response companies take action NOW to trim expenses while improving the quality, effectiveness and efficiency of their marketing, they’re going to find it much harder to grow. Many will suffer declining sales. And some will simply cease to exist.

And freelance copywriters and others who depend on these companies for their daily bread are going to find that it’s harder to attract new clients … harder to earn large royalties … harder to keep their income growing.

Unless, that is …

You Choose to Turn Recessionary Lemons Into Lemonade

Now, if all of us were in the business of selling food, shelter, energy or the gold bullion that millions are buying to protect themselves from inflation, we’d all be in pretty good shape.

But we aren’t.

We sell newsletters, supplements, self-defense courses, business success advice, dating advice, weight loss and fitness products, kitchen gadgets, designer clothing and millions of the other things that people STOP BUYING FIRST when faced with economic uncertainty.

And therein lies the opportunity …

Because at a time like this, businesses that don’t find new efficiencies fail. Businesses that don’t innovate new, more effective ways to market fail. Businesses that fail to wring every last penny of profit out of their operations – fail.

See, in good times, everybody’s a genius. When a rising economic tide is lifting even sloppily-run, inefficient companies, nobody notices the tons of money slipping through the cracks. All they see is that they’re growing and getting rich.

Now, let me let you in on a little secret: Not every small (500 employees or less) business owner knows how to run a business efficiently. The fact is, most aren’t businesspeople at all. They’re inventors … publishers … technical wizards … and yes, some are marketers – people who had a better idea and leveraged that idea into a business.

But now, faced with declining response rates and even negative ROIs on their promotions, these business owners don’t feel so smart. They realize that shepherding a business through tough times demands a special set of business-building skills they simply don’t possess.

Many are desperate. And many would be willing – even eager – to contemplate a new kind of relationship with a copywriter (like you?) who also knows how to step into a business, turn it upside down and shake every last penny of profit out of that company.

In short, to not only stem its losses, but to find new efficiencies that can keep its profits growing even while competitors are getting clobbered.

And if that’s the case …

Don’t you think that learning how to do that should be the #1 priority for copywriters who are determined not to allow anything – least of all, a slowing economy – stand in the way of their success?

… Like you, for instance?

For you copywriters, I’m really talking about simple line extension here.

I’m talking about adding a whole new set of weapons to your business-building arsenal. I’m talking about leveraging relationships you already have with clients to find new ways to help them, to make yourself indispensable to them and by doing so, to multiply your income.

I’m talking about giving your clients better copy AND giving them better advice – and better ideas – for every part of their businesses.

And if you’re an entrepreneur, business owner or marketing exec, I’m talking about learning how to do this yourself; or failing that, partnering with someone who can do all of that for you and also give you white-hot sales promotions.

How to be a super-hero: The Seven Percent Solution

Let’s say this recession slashes a particular business’ profits 30%. Suddenly, the owner is earning only 70% of the profits he earned last year.

Now, as a copywriter, you could just write a better promotion in the hopes of raising his response and average sale.

But to erase that 30% decline, you’ll need much more than just a 30% sales boost. Your admittedly inspired copy will have to boost his sales by a whopping 42%.

Willing to bet your copy can do that? In a recession?
I thought not.

But what if you could help his company cut costs by just 7% …

Bring him 7% more new customers …

Boost his profit on each product sold by just 7% …

Cause existing customers to order from him 7% more often …

Increase his average sale by just 7% …

And keep customers buying 7% longer?

These incremental improvements would restore his profits – and then some – in no time flat!

And if you improved each of these metrics just a little bit more – say, by a meager 10% – he’d be growing his profits by a respectable 24% per year – at a time when his competitors are losing their shirts!

If the company was doing, say, $40 million in profits before you darkened its door, your ideas and advice – combined with your solid sales copy – would have put an extra $9.6 million in the owner’s pocket.

And of course, if you’ve structured your deal correctly – asking for a meager 10% of the increase in profits you produce – that one client could be worth $960,000 to you.

In a single year.

In a recession.

Doesn’t suck – right?

What you’ll need …

To do all that, you’ll need to know more than just how to write great copy. You’ll need a whole new set of business-building tools.

You’ll need to have the knowledge and the skills to be able to …

  • Spot the business owners who are most likely to partner with you – who need you the most – and then structure a working arrangement that’s so enticing, he can’t wait to sign on the dotted line …
  • Position the company, its products and its spokesperson in ways that make them utterly indispensable – a NON-discretionary expenditure for prospects and existing customers in this challenging new environment …
  • Spot and eliminate chokepoints in the organization and in its marketing procedures that unnecessarily increase its marketing costs and limit the effectiveness of its sales campaigns …
  • Squeeze his current customer base to determine where his most likely prospects are hiding now … how they can be reached most cost-effectively … what they need to hear to make the buying decision … and by doing so, create a quantum leap in his new customer acquisition campaign response, conversion rates and ROI …
  • Identify new product opportunities that fit hand-in-glove with your prospects’ and customers’ most compelling resident emotions – products that pretty much sell themselves …
  • Innovate new offer structures that make it nearly impossible for prospects and customers to NOT act on your promotions …
  • Harness the amazing power of the free Internet – and the explosive viral power of Web 2.0 – to trigger a tidal wave of new prospects and customers, without the high cost and capital risk of offline sales campaigns …
  • And much, much more.

I’ll show you how to do all that and more next week and every week in February.

In the meantime, I strongly recommend you begin building strong PERSONAL defenses to see you through 2008:

  1. If you own stocks or equity mutual funds or ETFs, take a long, hard look at them: So far, real estate and constructions companies, sub-prime lenders and major lenders have been slaughtered on Wall Street. Right now, retailers and tech companies are also taking it in the shorts. Unless this thing turns around soon, pretty much every U.S. stock could take a beating.And if you own them – either directly or through a retirement plan – you could take a financial beating, too. This is no time to go it alone. If you have a financial advisor, the prudent thing to do would be to speed-dial him now and talk to him about getting your assets to safety.What’s safe today? Not much. U.S. Treasuries guarantee your principle and interest – but the interest rate they pay is less than the rate of inflation and you have to pay taxes on your gains, so you’re pretty much guaranteeing yourself a negative return. Even worse, if you buy them now and try to sell them to get at your cash later, you may find they’ve declined in value.You could try to learn from history. In our last great stagflationary period in the late 1970s and early 1980s, inflation hit 18% and the Prime Interest Rate peaked at 21% … and gold exploded in value to $850 per ounce – nearly $2,300 in today’s money. Since that’s more than double today’s gold price, you may want to ask your advisor about investing in companies that produce the yellow metal. When gold prices are rising, their stock can rise much, much faster.You may also want to take a look at companies that produce stuff we can’t live without. Energy and food, for example. They may decline temporarily when the entire market drops precipitously, but over the long haul, global demand and inflation are likely to push them higher.
  2. Fight for every tax deduction like a junkyard dog: Your cost of living is rising. Drooling morons are promising tax increases in your future. This is no time to be overly generous with Washington. Take a good, hard look at your taxes this year. Get professional help if you feel the need. Whatever you do, make sure you get every legal deduction that’s coming to you.Another thought: If you’re expecting a fat refund this year, there’s something seriously wrong. If you paid more through paycheck deductions than you owe, it means you loaned that money to Washington interest-free last year.Talk to your employer and/or your significant other’s employer about increasing the number of exemptions you claim. That will reduce the amount the feds confiscate out of each paycheck and keep more of your money where it belongs: In YOUR pocket.
  3. Do a budget: A couple of times every year, The Redhead and I sit down and figure out where the money goes. We look especially closely at things we spend money on but that we can easily live without. And we think about ways to live better on less.It’s a healthy exercise even in the good times. When the economy is slowing like it is right now, it can be a life-saver.
  4. Cut expenses. Every family and every business spends money on things that would never be missed if they were never bought. Find these expenses. Eliminate them with extreme prejudice.
  5. Sock away every penny you can: When you’re young, one of your greatest joys is feathering your nest. When you’re as old as I am, you’ll find it’s far more satisfying to watch your savings mount.Do yourself a favor: Discover this inestimable joy sooner rather than later.Follow this rule: Have six months living (or operating) expenses socked away. You can afford food, clothing, shelter, utilities, a phone, transportation, basic health insurance and emergency medical care should it be necessary. Nothing more.
  6. Get your name out there: Again: An essential rule to follow even in good times and in slow times, an absolute necessity.Network your fanny off. Use marketing forums, blogs, even general interest video blogs like YouTube to crow about your successes and to demonstrate your expertise. Use social networking sites like MySpace and others – and business networking sites like LinkedIn.com to connect with other marketers.Consider starting your own blog or e-zine. Share ideas in e-mails and letters to prospective clients. Pick industry conferences where your best prospects gather and use them to make new contacts.Make a list of every company you think you want to work with. Then methodically contact a minimum of 25 of those companies a week. Ask to talk to the person responsible for hiring copywriters. Show them your work. Give them some thoughtful ideas. Fill your dance card.
  7. Sharpen your business-building skills and add new ones: Instead of wasting time with the boob tube each evening, set aside a couple of hours each day for reading.First, if you haven’t already, devour the masters of ad copywriting – Hopkins, Caples, Schwab, Collier, Ogilvy. Then, move on to Positioning: The Battle for Your Mind (Ries & Trout) and to better understand your prospects, memorize Psychocybernetics (Maltz) and Looking Out for #1 (Ringer).Next, expand your understanding of the direct response marketing process with Bob Stone’s Successful Direct Marketing Methods. And whatever you do, check in here every Monday for more recommended reading – plus my own strategies for creating explosive sales growth even in tough economic times.
  8. Begin talking to existing clients about crafting a new, more intelligent relationship: Take a road trip. Visit existing clients and top prospects. Meet their marketing folk. Ask to see their marketing materials. Grill them to find the greatest challenges they’re facing now.If you’re doing mostly new customer acquisition promotions for a client, ask permission to give him some great ideas for boosting response in the promotions he sends to existing customers. Ask to see his package inserts and offer ideas for strengthening them.Offer suggestions to demonstrate how valuable an asset you can be to them far beyond the copywriting cubbyhole you’re in now.Then, ask if your client would be willing to consider a new kind of relationship – a relationship where you become his exclusive partner – a marketing-savvy collaborator willing to fight for every penny of profit that is now hidden in his business or slipping through his fingers.

We’re just getting started here.

As I said earlier, I’m going to give you much more on this next week and throughout February.

Last week’s article and this one are just the view from 30,000 feet. Broad brush strokes. Conceptual stuff.

Before this series is complete, I’m going to get tactical on your sorry butt – with very specific, “do-this; then-do-that” step-by-step advice to expand your expertise, become indispensable to your clients and produce legendary successes no matter what the economy throws at you. So stay tuned, my friend – there is much, much, MUCH more to come

Yours for Bigger Winners, More Often,

CMsig The Insanity Chronicles – Part Two
Clayton Makepeace
Publisher & Editor
THE TOTAL PACKAGE™

Rezbi’s P.S. Want to see more of these? Let me know. I have to take time out of my work to dig these up and post them, so please give me some feedback in the comments.

share save 256 24 The Insanity Chronicles – Part Two